Privacy Policy

Introduction

This Privacy Policy describes how EasyToLive.net, Easy To Live and its affiliates (collectively “Easy To Live”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your information/personal data through our website (hereinafter referred to as the “Platform”).

You may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy, the Terms of Use, and applicable service/product terms. You also agree to be governed by the laws of India, including but not limited to those relating to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection of Information

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. The information we may collect includes, but is not limited to, personal data provided during registration such as name, date of birth, address, telephone number, email ID, and proof of identity or address.

Sensitive personal data may be collected with your consent, such as bank account details, credit/debit card numbers, payment instrument details, or biometric information like facial or physiological data, as per applicable laws. You may choose not to provide information by not using specific features or services on the Platform.

We may track your preferences, activities, and other information you provide on the Platform. Information related to your transactions may also be collected through our Platform and third-party business partners. If a third-party partner collects your personal data directly, their privacy policies apply. We are not responsible for such third-party privacy practices.

Important: Easy To Live never asks for confidential information such as debit/credit card PINs or passwords. If you receive such communication, report it immediately to law enforcement.

Usage of Information

We use your personal data to provide the services you request, improve our offerings, and for legitimate business purposes, including:

You will be provided with an option to opt-out of marketing communications if you wish.

Sharing of Information

We may share your personal data internally within our group companies, affiliates, and third-party partners to facilitate services and offers. These entities may market to you unless you explicitly opt out.

We may also share your data with sellers, logistics partners, payment providers, and government authorities when required by law or for legitimate business reasons such as fraud prevention or service fulfillment.

Security Precautions

We adopt reasonable security practices and procedures to protect your personal data from unauthorized access, disclosure, loss, or misuse. However, no transmission over the Internet is completely secure, and users accept the inherent risks associated with online data sharing. Please ensure the protection of your account credentials.

Data Deletion and Retention

You can delete your account from your profile settings. This will result in the loss of all related data. Alternatively, you may contact us for assistance with account deletion. Deletion requests may be delayed if there are pending claims, shipments, or unresolved issues.

We retain your personal data only as long as required for business or legal purposes. We may retain anonymized data for research and analysis even after account deletion.

Your Rights

You can access, rectify, or update your personal data directly through your account on the Platform.

Consent

By using our Platform and providing your data, you consent to the collection, storage, and processing of your information as per this Privacy Policy. You may withdraw consent by contacting our Grievance Officer (details below). However, withdrawal will not apply retroactively and may limit your access to services.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices. Please review it regularly. We will notify you of significant updates as required under applicable laws.

Grievance Officer

For any complaints or grievances, please contact:

Last updated: July 28, 2025